Terms and Conditions
Terms and Conditions
Welcome to www.chaifastpartner.com ("Website"). This Website is operated by Zesto Hospitality Pvt Ltd By accessing or using this Website, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read them carefully. If you do not agree to these Terms, you should not access or use this Website.
1. Eligibility
By using this Website, you represent that you are at least 18 years of age and legally capable of entering into binding agreements.
2. Use of the Website
You agree to use this Website only for lawful purposes and in accordance with these Terms. Any misuse, unauthorized access, or tampering with the Website or its content is strictly prohibited.
3. Partner Registration
To become a ChaiFast partner, you must complete the registration form accurately and honestly. ChaiFast reserves the right to accept or reject any application at its discretion.
4. Intellectual Property
All content, trademarks, logos, and graphics on this Website are the property of ChaiFast and are protected by applicable intellectual property laws. You may not use any materials from this site without prior written permission.
5. Limitation of Liability
ChaiFast will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of or inability to use this Website.
6. Third-Party Links
This Website may contain links to third-party websites. ChaiFast is not responsible for the content, policies, or practices of such third-party websites.
7. Termination
We reserve the right to terminate or suspend access to our Website immediately, without prior notice or liability, for any reason, including if you breach these Terms.
8. Modifications
ChaiFast may update or revise these Terms at any time without notice. Your continued use of the Website constitutes your acceptance of any changes.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in India
10. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
📞+91-8147016623
Privacy Policy
At ChaiFast, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.chaifastpartner.com ("Website"). By using this Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our Website:
Personal Information: Name, email address, phone number, location, and other details submitted via forms.
Business Information: Franchise/partnership details you provide while applying or registering.
Technical Information: IP address, browser type, device information, and cookies.
2. How We Use Your Information
We use the collected information for the following purposes:
To process and evaluate partnership applications.
To communicate with you regarding your application or inquiries.
To improve Website performance, usability, and content.
To comply with legal obligations and protect our legal rights.
3. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
Service providers who assist in business operations.
Legal or regulatory authorities if required under law.
4. Cookies and Tracking
Our Website may use cookies and similar tracking technologies to enhance user experience. You may disable cookies through your browser settings, but doing so may limit certain functionalities of the Website.
5. Data Security
We implement reasonable technical and organizational safeguards to protect your personal data from unauthorized access, misuse, or disclosure. However, no online platform is 100% secure, and we cannot guarantee absolute data security.
6. Your Rights
You have the right to access, correct, or delete your personal information stored with us. You may request such actions by contacting us at partner@chaifast.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
8. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
Shipping Policy
At ChaiFast, we aim to deliver all required materials and documents related to partnership or franchise onboarding efficiently and on time. This Shipping Policy outlines how we handle shipping for our partners.
1. Shipping Coverage
We currently offer shipping of necessary franchise kits, marketing materials, or equipment (if applicable) across India to verified and approved ChaiFast partners.
2. Processing Time
Orders are typically processed within 3–7 business days after confirmation of partnership and payment (if applicable).
Delays may occur during peak seasons or due to unforeseen logistical issues. We will notify you in such cases.
3. Shipping Methods and Delivery Time
Standard delivery is handled via trusted courier or logistics partners.
Estimated delivery time is 7–14 business days, depending on your location.
Tracking details (if available) will be provided once your shipment is dispatched.
Contact Us
If you have any questions or concerns regarding your shipment, feel free to contact us:
Return and Refund Policy
Effective Date: 01/01/2025
At ChaiFast, we take quality and partner satisfaction seriously. If you receive a damaged or incorrect product, we will work quickly to resolve the issue.
1. Return Policy
Returns are only accepted if the product you received is damaged or incorrect.
You must report the issue to us within 7 days of delivery with:
Clear photos/videos of the damaged or wrong item
Your Order/Partner ID
Returned items must be unused and in their original packaging.
2. Refund Policy
Refunds will only be issued if:
The product was damaged during shipping and cannot be replaced.
The product received was incorrect and a replacement is not available.
Approved refunds will be credited within 7–10 business days to the original payment method.
3. Replacement & Exchange Policy
For eligible cases, we will offer a free replacement & Exchange for any damaged or incorrect item.
If approved Replacement or Exchanged product will be delivered within 5–7 working days after claim approval.
No replacements will be processed without proper evidence and within the required reporting timeframe.
Contact Us
If you have any questions or concerns regarding your shipment, feel free to contact us: